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Professional Scrum Master (PSM) Course with Certification

Learn Scrum principles, the Scrum Master role, and agile team leadership through hands-on training, with certification and practical skills for effective Scrum implementation.

Scrum.org Foundation Immersive · Traditional
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Professional Scrum Master (PSM) Course with Certification

Course Code: PSM

Overview

Gain a comprehensive understanding of Scrum principles and the Scrum Master role through immersive, activity-based learning. This course prepares participants to lead teams and drive organisational agility using the Scrum framework.

Target Audience

  • Scrum Masters
  • Managers
  • Lean Agile Practitioners
  • Scrum Team Members
  • Anyone involved in software development using Scrum

Learning Outcomes

  1. Help Scrum Teams deliver value to their organisation.
  2. Understand the theory and principles behind Scrum and empiricism.
  3. Explain how each part of the Scrum framework ties back to principles and theory.
  4. Recognise uncertainty and complexity in product delivery.
  5. Articulate the meaning and importance of Scrum values.
  6. Define “Done” and its importance to transparency.
  7. Use the Product Backlog for agile planning.
  8. Appreciate the importance of self-managing teams and the Scrum Master’s role.
  9. Clarify the leadership role of the Scrum Master.
  10. Demonstrate skills, traits, and behaviour shifts required for Scrum Masters.
  11. Facilitate Scrum events for productivity and value delivery.
  12. Engage stakeholders effectively in Scrum.
  13. Handle impediments and foster continuous improvement.
  14. Measure and track progress using Scrum metrics and tools.
  15. Coach teams and organisations in adopting Scrum and Agile practices.
  16. Navigate conflicts and challenges in a Scrum environment.
  17. Promote transparency, inspection, and adaptation.
  18. Scale Scrum for large and distributed teams.
  19. Foster a culture of innovation, learning, and sustainable pace.
  20. Build trust and collaboration within teams and with stakeholders.

Course Topics

  • Scrum Framework and Events
  • Scrum Master Accountabilities
  • Servant-Leadership and Behavioural Shifts
  • Product Backlog Management
  • Stakeholder Engagement
  • Handling Impediments
  • Continuous Improvement
  • Scrum Metrics and Tools
  • Coaching Agile Teams
  • Conflict Resolution in Scrum
  • Scaling Scrum
  • Fostering Innovation and Learning
  • Sustainable Pace and Team Wellbeing
  • Building Trust and Collaboration

Delivery Format

  • Immersive, activity-based learning
  • Instructor-led sessions
  • Group discussions and case studies
  • Hands-on exercises
  • Available in both multi-week immersive and condensed multi-day formats

Proficiency Level

  • Intermediate

Course Length

  • 2 days

Trainer/Designer

  • Martin Hinshelwood

Vendor

  • Scrum.org

Certification

  • Includes one free attempt at the Professional Scrum Master I (PSM I) certification exam from Scrum.org
  • Eligible for 14 PMI PDUs (Professional Development Units)
  • Discount available for Professional Scrum Master II (PSM II) assessment

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