Terms of Business — Training

We are transparent, collaborative, and committed to protecting your confidentiality. We will sign any reasonable NDA, and any intellectual property created specifically for you remains yours.

Please refer to working with us and privacy practices for additional information on our practices.

Terms of Payment

• 50% due upon acceptance; 50% due 15 days after acceptance.
• A 5% discount is available for full payment upon acceptance.
• This project is non-cancellable but may be rescheduled without penalty.
• Satisfaction guaranteed, if standards aren’t met, we will refund your fee.
• Payment is accepted in GBP, USD, or EUR. Bank details are provided here.

Intellectual Property & Confidentiality

• All proprietary materials created specifically for you during the engagement are yours.
• General content, documents, tools, templates, and training materials remain the property of naked Agility Ltd.
• We grant you full rights to use what we deliver. Use, modify, and apply it however you need internally, but it may not be shared with another company or entity.
• We may involve trusted subcontractors under our direct supervision. All are bound by the same confidentiality and ethical standards.
• We are happy to sign your NDA. If you don’t have one, our standard mutual NDA applies:

Each party agrees to keep confidential any information marked as confidential or which would reasonably be considered confidential. Confidential information may be disclosed to employees and subcontractors bound by equivalent confidentiality obligations. Disclosure is permitted when required by law or with prior written consent.

Commercial Terms

We keep billing simple, clear, and consistent with our ethos: outcome-focused work, full transparency, and flexibility within agreed bounds. We minimise admin overhead, avoid surprises, and work with your finance team to make the process smooth.

Travel & Expenses

We keep travel lean, fair, and agreed in advance.

• Actuals, not guesswork – You’ll only be charged for real, necessary travel costs (flights, transport, lodging). We don’t markup expenses.
• Reasonable per diem – If actual receipts aren’t practical, we charge a standard per diem of 70 /day depending on location to cover incidentals.
• Return-home principle – Our consultants aim to return home on weekends unless the logistics or value of the work make that impractical. We’ll always discuss this openly.
• Billed with transparency – Travel and expenses are invoiced monthly or at the end of the engagement, whichever comes first.

This approach avoids complexity while ensuring you’re never surprised.

Invoicing

• naked Agility Ltd will issue electronic invoices that exclude taxes. Invoices are generated either upon completion of the engagement or monthly, depending on which occurs first.
• VAT (UK only): VAT is automatically applied to invoices in the UK.
• All invoices exclude local taxes unless agreed otherwise. If specific taxes must be represented on the invoice due to local legal requirements, notify us. We will send an updated invoice that reflects any necessary withholdings.
• Payments are due within 14 days of receiving the invoice (NET14). Following UK government guidelines for late commercial payments, late payments may incur interest at 8% above the bank base rate.

Training Rates

We publish our training class pricing for transparency. All prices below are in GBP and exclusive of VAT.

Every price is computed per course from that course’s delivery format and published on the course page, in the format shown here; this table is the rate card the same computation produces, so a price here and a price on a course page can never disagree. Public class pricing reflects the per-person rate. Private rates apply to onsite or virtual training where all participants are from the same organisation.

Private training does not include T&E. An invoice is provided up front, and a deposit is required to secure dates. The deposit is deducted from the final cost plus T&E, which is due by the end of the training or the week in which the training occurs, whichever comes first, and unless otherwise agreed is due upon receipt.

For onsite training, travel time is charged at the relevant day rate and is exclusive of Travel & Expenses.

Cancellation Policy

• All engagements are non-cancellable, but may be rescheduled without penalty.
• You are entitled to a full refund if we fail to meet the agreed standard.

Health, Safety & Duty of Care

We’re committed to safe and respectful collaboration, onsite and online.

• We follow medical and safety guidance, including local regulations on vaccinations, PPE, and working conditions.
• We will disclose vaccination status if required, and meet relevant public health standards before any onsite engagement.
• We comply with health and safety laws – including the UK Health and Safety at Work Act 1974 and similar legislation elsewhere.
• We assess risks where appropriate and work with you to mitigate them.
• You provide a safe working environment – When onsite, the client is responsible for ensuring reasonable physical safety for our team.

Limitation of Liability

We carry 1,000,000 professional indemnity insurance and operate under reasonable limits of liability. We are not liable for indirect or consequential loss. If there’s a concern, we’ll address it directly and transparently.

Warranties

naked Agility Ltd warrants that:

1. Original work
   Any materials expressly created for you during the engagement will be original to us or created using assets for which we hold the necessary rights.

2. Non-infringement (knowledge-based)
   To the best of our knowledge, work created specifically for you will not knowingly infringe the intellectual property rights of any third party.

3. Professional skill and care
   All services will be performed with reasonable professional skill, care, and diligence consistent with the nature of advisory and outcome-focused consultancy.

These warranties are limited to the services and materials we create directly. They do not apply to pre-existing materials, third-party platforms, client-provided systems, or outcomes that depend on client execution, decisions, or technical environments.

Except as expressly stated in this section, no other warranties, conditions, or guarantees (express or implied) are given.

Issue Resolution

If an issue arises, we commit to open, respectful dialogue to resolve it quickly. Legal action is always a last resort.

Final Notes

• All services are governed by the terms on this page.
• These terms are subject to change. The latest version is always the one published on this site.
• AI tools may assist legal and policy comparisons under strict privacy controls. No content is used for training or retained by the provider.

If you have any questions, contact clientservices@nkdagility.com.