Product LeadersIntermediate

Professional Scrum Facilitation Skills (PSFS) with Certification

Gain practical facilitation skills to improve Scrum team collaboration, decision making, and event effectiveness, with certification for experienced Agile practitioners.

Intermediate Scrum.org Traditional (Full Day) · Traditional (Half Day) · Immersive

What changes for your team

  • Turn meetings into momentum
  • Get diverse voices moving together
  • Lead the room without taking over

Immersive training pays back differently to a two-day course. Sessions spread across several weeks mean each idea is applied in your real work before the next one lands — so capability builds instead of fading under a backlog. Why immersive produces better returns →  ·  Other formats available in the panel above.

Professional Scrum Facilitation Skills (PSFS) with Certification

Course Code: PSFS

Overview

Enhance your facilitation skills to empower Scrum Teams in solving problems, building consensus, and fostering transparency. This interactive course equips participants with practical facilitation techniques to improve team collaboration and Scrum events.

Target Audience

  • Scrum Team members (Scrum Masters, Developers, Product Owners)
  • Scrum Coaches, Agile Coaches, and Consultants
  • Product Owners and Product Managers
  • Lean Agile Practitioners
  • Individuals with prior Scrum training or experience

Learning Outcomes

  • Explain the roles that facilitation principles and Scrum Values play in enhancing healthy collaboration within Scrum Teams
  • Gain facilitation skills to leverage and focus on the benefits of diverse perspectives on a team with varying dynamics
  • Apply facilitation principles and techniques to improve Scrum events and other interactions
  • Improve team collaboration and participatory decision making using a facilitator stance and toolbox of techniques

Course Topics

  • Facilitation principles and Scrum Values
  • Team collaboration and conflict resolution
  • Participatory decision making
  • Facilitation techniques for Scrum events
  • Developing a personal facilitation plan

Certification

  • Professional Scrum Facilitation Skills (PSFS) Certification

Frequently Asked Questions

PSFS is designed for Scrum Masters, Scrum Team members, Agile Coaches, Scrum Coaches, Consultants, Product Owners, and experienced Lean Agile practitioners who already have a foundation in Scrum. It is not suitable for people without prior Scrum knowledge or experience.

All participants get a password to take the Scrum.org Professional Scrum Facilitation Skills assessment after PSFS. If you attempt it within 14 days and don’t achieve 85% or higher, you receive a second attempt at no extra cost.

You’ll address common Scrum team challenges such as unproductive team interactions, low engagement, unresolved conflict, and stalled decision-making by applying facilitation techniques to real-world Agile scenarios.

You should have previous Scrum training or hands-on experience working with Scrum teams, as PSFS is intended for those with established Scrum knowledge.

PSFS is an interactive, hands-on course built around practical skills-building activities and scenario-based exercises, rather than just lectures or theory.

Syllabus

Here is exactly what your team will cover, and how we deliver it. Browse the syllabus below, then choose the format that fits how your people learn and how fast you need results:

Every format delivers practical skills your team can apply immediately—through incremental learning, outcome-based assignments, and facilitated reflections that connect the material to your real challenges and keep capability improving long after the session ends.

Introduction and Setting the Stage

Session 1 120+
Participants will experience facilitation techniques firsthand while establishing a safe learning environment through co-created working agreements and interactive icebreakers, setting the foundation for collaborative learning throughout the course.
Practice establishing psychological safety in your next team interaction by co-creating a working agreement or team charter.
View Examples

Facilitation Principles and Scrum

Session 2 120+
Participants will collaboratively define great facilitation, explore core facilitation principles (Participatory, Healthy conflict, Transparency, Process focus, and Purposeful), and learn to apply these principles to Scrum events while understanding the facilitator’s role in supporting team dynamics.
Choose one Scrum event in your organization and assess it using the five facilitation principles. Create an improvement plan based on your observations.
View Examples

Applying Facilitation Skills and Techniques

Session 3 120+
Participants will develop core facilitation skills, practice inclusive techniques like the White Elephant method, understand divergent and convergent thinking concepts, and learn to navigate the challenging “Groan Zone” while managing diverse team dynamics effectively.
Practice using the White Elephant technique or another inclusive facilitation method in a real team scenario. Observe and document the results.
View Examples

Improving Facilitation Skills and Course Wrap-up

Session 4 120+
Participants will create personal improvement plans for continuing their facilitation journey, commit to specific practice goals, and reflect on their learning through facilitated closing activities that reinforce the importance of ongoing skill development.
Create a comprehensive personal development plan for improving your facilitation skills over the next 3 months. Include specific goals, techniques to practice, and methods for gathering feedback.
View Examples

Catchup & After

Two weeks after completion, participants are invited to join a follow-up catch-up session designed to address any remaining questions, ideas, or challenges that have emerged since the training. This session provides an opportunity to reflect on your experiences applying the concepts learned in the course, share insights, and receive additional support.

* Assignments are part of our Immersive Training Programs, encouraging participants to apply their learning practically between sessions for a more hands-on experience.

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