LeadersIntermediate

Professional Scrum Master (PSM) Course with Certification

Learn Scrum principles, the Scrum Master role, and agile team leadership through hands-on training, with certification and practical skills for effective Scrum implementation.

Intermediate Scrum.org Traditional (Full Day) · Traditional (Half Day) · Immersive

What changes for your team

  • Stop running ceremonies; start driving value
  • Remove the blockers that slow teams down
  • Turn Scrum capability into career proof

Immersive training pays back differently to a two-day course. Sessions spread across several weeks mean each idea is applied in your real work before the next one lands — so capability builds instead of fading under a backlog. Why immersive produces better returns →  ·  Other formats available in the panel above.

Professional Scrum Master (PSM) Course with Certification

Course Code: PSM

Overview

Gain a comprehensive understanding of Scrum principles and the Scrum Master role through immersive, activity-based learning. This course prepares participants to lead teams and drive organisational agility using the Scrum framework.

Target Audience

  • Scrum Masters
  • Managers
  • Lean Agile Practitioners
  • Scrum Team Members
  • Anyone involved in software development using Scrum

Learning Outcomes

  1. Help Scrum Teams deliver value to their organisation.
  2. Understand the theory and principles behind Scrum and empiricism.
  3. Explain how each part of the Scrum framework ties back to principles and theory.
  4. Recognise uncertainty and complexity in product delivery.
  5. Articulate the meaning and importance of Scrum values.
  6. Define “Done” and its importance to transparency.
  7. Use the Product Backlog for agile planning.
  8. Appreciate the importance of self-managing teams and the Scrum Master’s role.
  9. Clarify the leadership role of the Scrum Master.
  10. Demonstrate skills, traits, and behaviour shifts required for Scrum Masters.
  11. Facilitate Scrum events for productivity and value delivery.
  12. Engage stakeholders effectively in Scrum.
  13. Handle impediments and foster continuous improvement.
  14. Measure and track progress using Scrum metrics and tools.
  15. Coach teams and organisations in adopting Scrum and Agile practices.
  16. Navigate conflicts and challenges in a Scrum environment.
  17. Promote transparency, inspection, and adaptation.
  18. Scale Scrum for large and distributed teams.
  19. Foster a culture of innovation, learning, and sustainable pace.
  20. Build trust and collaboration within teams and with stakeholders.

Course Topics

  • Scrum Framework and Events
  • Scrum Master Accountabilities
  • Servant-Leadership and Behavioural Shifts
  • Product Backlog Management
  • Stakeholder Engagement
  • Handling Impediments
  • Continuous Improvement
  • Scrum Metrics and Tools
  • Coaching Agile Teams
  • Conflict Resolution in Scrum
  • Scaling Scrum
  • Fostering Innovation and Learning
  • Sustainable Pace and Team Wellbeing
  • Building Trust and Collaboration

Certification

  • Includes one free attempt at the Professional Scrum Master I (PSM I) certification exam from Scrum.org
  • Eligible for 14 PMI PDUs (Professional Development Units)
  • Discount available for Professional Scrum Master II (PSM II) assessment

Frequently Asked Questions

The Professional Scrum Master (PSM) course is designed for Scrum Masters, Agile coaches, Scrum Team members, managers, and anyone involved in product delivery using Scrum. It’s not ideal if you’re looking for advanced Scrum topics without foundational knowledge, or if your work doesn’t involve teamwork or complex problem-solving.

The course fee covers one attempt at the Professional Scrum Master I (PSM I) certification exam from Scrum.org. If you take the exam within 14 days and don’t pass, you get a free second attempt; successful candidates also receive a discount on the PSM II assessment.

PSM runs over two consecutive days for in-person delivery; live online versions are typically split into shorter sessions over more days. Both formats are available and use the same training materials and approach.

The PSM course builds on knowledge from the Applying Professional Scrum (APS) course but does not require you to complete APS first. PSM focuses more on the Scrum Master role and leading agile teams, while APS lays broad Scrum foundations.

PSM is interactive and activity-based, mixing group exercises, team discussions, and practical scenarios, rather than being just lectures. You’ll learn by applying Scrum concepts to real problems with peers.

Syllabus

Here is exactly what your team will cover, and how we deliver it. Browse the syllabus below, then choose the format that fits how your people learn and how fast you need results:

Every format delivers practical skills your team can apply immediately—through incremental learning, outcome-based assignments, and facilitated reflections that connect the material to your real challenges and keep capability improving long after the session ends.

Theory & First Principles

Session 1 120+
Participants are able to evaluate the concepts of complexity and empiricism in their context and determine with others in their organization whether Scrum is appropriate for their environment.
ASK: Facilitate a discussion within your organization about how your organization could benefit from Agile and Scrum and what would be potential hindrance tapping the full potential in the current environment. Share results from this discussion with the class and explain how you ensured that everyone had a good understanding of complexity and empiricism.
View Examples

The Scrum Framework

Session 2 120+
Participants will learn to interpret the roles, artifacts, and events of the Scrum framework, understand their purpose, how they relate to each other, and how they collectively help teams and organizations address complex problems.
Ask: Evaluate how effectively your current practices align with the goals defined in the previous assignment. Identify differences between your current process and the Scrum framework as described in the Scrum Guide. Develop a ‘15% solution’—a small, initial change that could improve your current situation—and gather feedback from others in your organization on this proposal.
View Examples

Done

Session 3 120+
Participants can interpret the relationship between the concept of Done in Scrum and its role in creating transparency for empiricism, and collaborate with their team to identify potential improvements in their current situation.
Assignment: Evaluate how consistently your team delivers a Done Increment and examine the level of uncertainty or surprises that these Increments may still include. Reflect on the current Definition of Done and its effectiveness in achieving consistent delivery. Identify areas for improvement, experiment with at least one change, and share your insights. These tasks aim to foster a deeper understanding of what Done means within your team and help drive continuous improvement by refining the Definition of Done.
View Examples

Product Delivery with Scrum

Session 4 120+
Participants correlate the benefits of an empirical approach to product development to how the Product Backlog contributes to transparency. The student also understands how frequent inspection and adaptation of the backlog is crucial to achieving goals at various levels.
Ask: Assess how much empiricism your team is using to plan product delivery and apply at least one experiment to make it even more empirical.
View Examples

People & Teams

Session 5 120+
Participant can can defend the significance of collaboration as a key factor for efficiency and quality, and detect the different influencers that may impact collaboration within their Scrum Team.
Ask _Assess together with your team how they currently work together and what could be improved. Run at least one experiment that could help the team to become more collaborative. _
View Examples

The Scrum Master

Session 6 120+
Participant is able to assess their own behavior as a Scrum Master in terms of how they help teams achieve their goals, and assess their own ability to make deliberate choices about how to enable team growth.
Ask Create a plan of various activities that you could do to help your team to grow and become more agile and identify the skills that you should learn and traits that you should exemplify to support your team and your organization on this journey.
View Examples

Closing

Session 7 120+
As we conclude the Scrum Master course, this final session is designed to reflect on your learning journey, consolidate key concepts, and prepare you to apply your new skills confidently within your team. We’ll revisit the course highlights, address any remaining questions, and provide guidance on the next steps to continue your growth as a Scrum Master.
  • Passing score: 85%
  • Time limit: 60 minutes
  • Number of Questions: 80
  • Format: Multiple Choice, Multiple Answer, True/False
  • Language:
  • Free Credly digital credential included
  • Practice assignment Scrum Open
  • Passwords have no expiration date, but are valid for one attempt only
  • Lifetime certification - no annual renewal fee required

Catchup & After

Two weeks after completion, participants are invited to join a follow-up catch-up session designed to address any remaining questions, ideas, or challenges that have emerged since the training. This session provides an opportunity to reflect on your experiences applying the concepts learned in the course, share insights, and receive additional support.

* Assignments are part of our Immersive Training Programs, encouraging participants to apply their learning practically between sessions for a more hands-on experience.

What people who took this course said

The classes with Martin, has made me ask myself why am i just getting on board with this? Its been brilliant in understanding how people and systems engineer products. it has changed my views about projects and the involvement of people. i had placed so much trust in processes and equipment, not considering that these processes and equipment had actually been developed by other people in teams. so if i could trust my team, we could develop a process that other teams could rely on in projects with in my organization.

Chike Obiora Attended

Great Professional Scrum Master training

Great Scrum Master training with lots of real life examples. Thanks for all the relevant knowledge provided in the class. I am now comfortable understanding the functions involved in a professional Scrum master role and can take the certification.

Jordi Isse Attended

Martin is cool and empathic trainer. He showed the various things and made us to learn with fun. I would like to recommend him for the classes. The way of his work is excellent for grasping the concepts easily

Ramtej Rayaprolu (Trustpilot) Attended

Scrum training as anchored by Martins was excellent. It is learning curve for me as it directly applies to my job role particularly in the executing of project in an incremental manner. The adaptive approach of ensuring most valuable functionality is produced first while maintaining high interaction with the stakeholders with the definition of done is the way to go in managing a project.

Olabisi Daramola Attended

This was an awesome class. Very interactive and easy to relate with. Martin was patient and answered questions in a relatable way.

Sarah CE Attended

It was an insightful class. The use of Mural was well demonstrated. The delivery was excellent.

MODUPE Attended

I really enjoyed attending the Professional Scrum Master (PSM1) training with Martin Hinshelwood (naked Agility). Martin is so knowledgeable and he made it very easy for me to understand scrum even from a practical point of view. I learnt more during the 4-day training than I had learnt in a month. I will definitely recommend Martin as an experienced trainer and coach without any reservation. Thank you so much.

Chukwuemeka Emmanuel Umoke Attended

The honest truth is that the two days Martin took us in class was what we needed; a hands-on to praticalise all we'd learned on Scrum and Agile. Listening to the recording sessions revealed indeed that it was an outstanding exercise on its own. Thank you, Martin.

Jude Chucks Uzonwanne Attended

This class was top rate for me, because it was very engaging, with multiple breakout collaborations. The trainer Martin Hinshelwool was very patient with the class, knowing that we were all at varied levels of scrum experience. Explanations were iterated and succinct.

CHINYERE ORANUGO Attended

I absolutely enjoyed every minute of the sessions that held for 4 hours every day. The delivery was very concise, well organized and the use of mural was really exciting and collaborative. Thank you Mr. Martin for an amazing session.

Ayotunde Gaba Attended

PSM-1 training

Amazing tutors.!!!

kapil dobariya Attended · co-delivered with Russell Miller

Professional Scrum Master Training

I really enjoyed the Professional Scrum Master training class. Martin and Russell were awesome teachers. They didn't just teach to the test but used real world issues they have faced in the past and were more than willing to talk through issues we face in our own organization.

Andy Kendle Attended · co-delivered with Russell Miller

Knowledgeable and Entertaining Instructors

The instructors were very knowledgeable about the topics of the course and did a good job of keeping things interesting by relating the topics to real-world scenarios.

Michael Kilgore Attended · co-delivered with Russell Miller

Educative and wonderful training

The training was precise and very educative. I have come to learn a lot about scrum in general. The trainer was friendly, willing to explain, and actually explained every concept using real-world examples. This aided an easy understanding to the scrum concepts.

Chinedu Onwuasoanya Attended

Really engaging and well put together!

Really engaging and well put together. This course not only teaches you the fundamentals of Scrum, but also delves into relevant topics of discussion and food for thought surrounding teamwork in general.

Ada Attended · co-delivered with Jim Sammons

Great Class

I learned a lot and enjoyed the class. The instructors did a great job at keeping it interesting despite having to do it online.

Torkel Ersdal Attended · co-delivered with Jim Sammons

Easy to learn approach to understanding scrum.

Oluwaseun Folarin Attended

Interesting and educative scrum session

The class was exhaustive but quite engaging. The trainer did i great job breaking down the concepts and we had loads of examples and scenerios. I'll recommed Martin anyday.

Dele Daniel Attended

An interactive class

It was an interactive class and it was an eye opener on how projects should be handled. The facilitator was great, he was pedantic rather than pragmatic which was good. Overall, i had a nice time socializing.

uzoma obiagwu Attended

The session was informative and highly professional. Thanks.

Anne Akpose Attended · co-delivered with Glaudia Califano

It was simply an awesome session. The level of professionality was remarkable

Mercy George-Igbafe (Trustpilot) Attended · co-delivered with Glaudia Califano

Thank you Martins the class was impactful, instructive and indeed an eye opener to the world of Scrum. The practical experience was indeed a great delight.

Ibeakanma Gloria Attended · co-delivered with Glaudia Califano

Awesome experience

The classes were quite intensive yet engaging. Martin did a good job in using real scenarios to explain scrum processes and what is expected of us as scrum masters in both a software development company and other organization. And Glaudia was fantastic in her approach of guiding us through. Overall it was an awesome experience .

Oyeronke Ladapo Attended · co-delivered with Glaudia Califano

REVIEW OF PSM TRAINING WITH MARTIN AND GLAUDIA

The classes were very awesome with in-dept expository on Scrum as an Agile framework, brilliant hands-on practical scenarios and an excellent training and coaching delivered by @Martin @Glaudia. I'm happy to have been part of this life changing training and I hope to pass my PSM 1.

Ezekiel Balogun Attended · co-delivered with Glaudia Califano

The PSM I Training with Martin Hinshelwood and Glaudia Califano was impactful. It was an interactive practical experience. I participated in a lot of exercises and collaborations during this class. I am grateful.

Franca Ibuzo Attended · co-delivered with Glaudia Califano

The class was really engaging and interactive!

Adedoyin Okunade Attended · co-delivered with Glaudia Califano

PSM Training

The sessions with Martin and Glaudia where very participatory and full of examples which explained the concepts well. I really enjoyed the training and would recommend them 100% to potential trainees.Thanks so much!

Iyabo Okwuraiwe - Eldau Attended · co-delivered with Glaudia Califano

Martin and Glaudia were excellent in their delivery. The tools deployed for the training were very helpful. I particularly like the breakout sessions, they allowed for practical solutions after brainstorming... this is scrum in practice.

Grace Johnson (Trustpilot) Attended · co-delivered with Glaudia Califano

Learntor

Great session! the trainer was able to simplify what scrum is and the excelsis were great and practical.

harry Attended · co-delivered with Glaudia Califano

The training was awesome. I enjoyed the method of teaching especially the hands-on practice sessions for the various teams.

Chioma Clare Okafor Attended · co-delivered with Glaudia Califano

PSM 1 Training Class

The class was amazing. Martin and Glaudia are awesome trainers. Thank you so much!!

Karibi Iketubosin Attended · co-delivered with Glaudia Califano

The class was awesome with complete demonstration of agile framework and real life experience. I enjoy every bit of it.

Olusegun John Olojede Attended · co-delivered with Glaudia Califano

Glaudia and Martin were exceptional trainers. They took time to carefully take the class through the Scrum Masterclass and it was very intuitive and knowledge packed

Luqman Bello Attended · co-delivered with Glaudia Califano

Do it!

This is a great course with a nice balance between live examples and what is in the Scrum framework.

Joanna Allen Attended

Martin is a great teacher & coach. Thanks a lost for good discussions, great examples and a good time

Henrik Byremo Attended

Great class! Fun practical stuff with less slides kept me awake and interested all the time :) Thanks Martin!

Yash Shah Attended

Excellent! Highly recommendable

Such a good teacher! Makes it a great experience and so many stories to elaborate on subjects

derek reilly Attended

Excellent. Started with a good theorethical introduction and connected it with practical examples and statistics.

Almir Hodzic Attended

Great class! Very relevant to our questions and needs towards softwaredevelopement. Very good speaker - would definitely recommend the class.

Ronja Bjørnvold Bråthen Attended

Recommended!

The instructor is very good at setting rules for the interaction during the course, varying between lectures and group discussions, and at keeping his talks concise.

Tord BB Attended

Very well presented. Clear and enjoyable. Lots of information provided without it feeling like I was being talked at for two days.

Steven Bruce Attended

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