LeadersIntermediate

Professional Scrum Master (PSM) Course with Certification

Learn Scrum principles, the Scrum Master role, and agile team leadership through hands-on training, with certification and practical skills for effective Scrum implementation.

Intermediate Scrum.org Traditional (Full Day) · Traditional (Half Day) · Immersive

What changes for your team

  • Stop running ceremonies; start driving value
  • Remove the blockers that slow teams down
  • Turn Scrum capability into career proof

Immersive training pays back differently to a two-day course. Sessions spread across several weeks mean each idea is applied in your real work before the next one lands — so capability builds instead of fading under a backlog. Why immersive produces better returns →  ·  Other formats available in the panel above.

Professional Scrum Master (PSM) Course with Certification

Course Code: PSM

Overview

Gain a comprehensive understanding of Scrum principles and the Scrum Master role through immersive, activity-based learning. This course prepares participants to lead teams and drive organisational agility using the Scrum framework.

Target Audience

  • Scrum Masters
  • Managers
  • Lean Agile Practitioners
  • Scrum Team Members
  • Anyone involved in software development using Scrum

Learning Outcomes

  1. Help Scrum Teams deliver value to their organisation.
  2. Understand the theory and principles behind Scrum and empiricism.
  3. Explain how each part of the Scrum framework ties back to principles and theory.
  4. Recognise uncertainty and complexity in product delivery.
  5. Articulate the meaning and importance of Scrum values.
  6. Define “Done” and its importance to transparency.
  7. Use the Product Backlog for agile planning.
  8. Appreciate the importance of self-managing teams and the Scrum Master’s role.
  9. Clarify the leadership role of the Scrum Master.
  10. Demonstrate skills, traits, and behaviour shifts required for Scrum Masters.
  11. Facilitate Scrum events for productivity and value delivery.
  12. Engage stakeholders effectively in Scrum.
  13. Handle impediments and foster continuous improvement.
  14. Measure and track progress using Scrum metrics and tools.
  15. Coach teams and organisations in adopting Scrum and Agile practices.
  16. Navigate conflicts and challenges in a Scrum environment.
  17. Promote transparency, inspection, and adaptation.
  18. Scale Scrum for large and distributed teams.
  19. Foster a culture of innovation, learning, and sustainable pace.
  20. Build trust and collaboration within teams and with stakeholders.

Course Topics

  • Scrum Framework and Events
  • Scrum Master Accountabilities
  • Servant-Leadership and Behavioural Shifts
  • Product Backlog Management
  • Stakeholder Engagement
  • Handling Impediments
  • Continuous Improvement
  • Scrum Metrics and Tools
  • Coaching Agile Teams
  • Conflict Resolution in Scrum
  • Scaling Scrum
  • Fostering Innovation and Learning
  • Sustainable Pace and Team Wellbeing
  • Building Trust and Collaboration

Certification

  • Includes one free attempt at the Professional Scrum Master I (PSM I) certification exam from Scrum.org
  • Eligible for 14 PMI PDUs (Professional Development Units)
  • Discount available for Professional Scrum Master II (PSM II) assessment

Frequently Asked Questions

The Professional Scrum Master (PSM) course is designed for Scrum Masters, Agile coaches, Scrum Team members, managers, and anyone involved in product delivery using Scrum. It’s not ideal if you’re looking for advanced Scrum topics without foundational knowledge, or if your work doesn’t involve teamwork or complex problem-solving.

The course fee covers one attempt at the Professional Scrum Master I (PSM I) certification exam from Scrum.org. If you take the exam within 14 days and don’t pass, you get a free second attempt; successful candidates also receive a discount on the PSM II assessment.

PSM runs over two consecutive days for in-person delivery; live online versions are typically split into shorter sessions over more days. Both formats are available and use the same training materials and approach.

The PSM course builds on knowledge from the Applying Professional Scrum (APS) course but does not require you to complete APS first. PSM focuses more on the Scrum Master role and leading agile teams, while APS lays broad Scrum foundations.

PSM is interactive and activity-based, mixing group exercises, team discussions, and practical scenarios, rather than being just lectures. You’ll learn by applying Scrum concepts to real problems with peers.

Syllabus

Here is exactly what your team will cover, and how we deliver it. Browse the syllabus below, then choose the format that fits how your people learn and how fast you need results:

Every format delivers practical skills your team can apply immediately—through incremental learning, outcome-based assignments, and facilitated reflections that connect the material to your real challenges and keep capability improving long after the session ends.

Theory & First Principles

Session 1 120+
Participants are able to evaluate the concepts of complexity and empiricism in their context and determine with others in their organization whether Scrum is appropriate for their environment.
ASK: Facilitate a discussion within your organization about how your organization could benefit from Agile and Scrum and what would be potential hindrance tapping the full potential in the current environment. Share results from this discussion with the class and explain how you ensured that everyone had a good understanding of complexity and empiricism.
View Examples

The Scrum Framework

Session 2 120+
Participants will learn to interpret the roles, artifacts, and events of the Scrum framework, understand their purpose, how they relate to each other, and how they collectively help teams and organizations address complex problems.
Ask: Evaluate how effectively your current practices align with the goals defined in the previous assignment. Identify differences between your current process and the Scrum framework as described in the Scrum Guide. Develop a ‘15% solution’—a small, initial change that could improve your current situation—and gather feedback from others in your organization on this proposal.
View Examples

Done

Session 3 120+
Participants can interpret the relationship between the concept of Done in Scrum and its role in creating transparency for empiricism, and collaborate with their team to identify potential improvements in their current situation.
Assignment: Evaluate how consistently your team delivers a Done Increment and examine the level of uncertainty or surprises that these Increments may still include. Reflect on the current Definition of Done and its effectiveness in achieving consistent delivery. Identify areas for improvement, experiment with at least one change, and share your insights. These tasks aim to foster a deeper understanding of what Done means within your team and help drive continuous improvement by refining the Definition of Done.
View Examples

Product Delivery with Scrum

Session 4 120+
Participants correlate the benefits of an empirical approach to product development to how the Product Backlog contributes to transparency. The student also understands how frequent inspection and adaptation of the backlog is crucial to achieving goals at various levels.
Ask: Assess how much empiricism your team is using to plan product delivery and apply at least one experiment to make it even more empirical.
View Examples

People & Teams

Session 5 120+
Participant can can defend the significance of collaboration as a key factor for efficiency and quality, and detect the different influencers that may impact collaboration within their Scrum Team.
Ask _Assess together with your team how they currently work together and what could be improved. Run at least one experiment that could help the team to become more collaborative. _
View Examples

The Scrum Master

Session 6 120+
Participant is able to assess their own behavior as a Scrum Master in terms of how they help teams achieve their goals, and assess their own ability to make deliberate choices about how to enable team growth.
Ask Create a plan of various activities that you could do to help your team to grow and become more agile and identify the skills that you should learn and traits that you should exemplify to support your team and your organization on this journey.
View Examples

Closing

Session 7 120+
As we conclude the Scrum Master course, this final session is designed to reflect on your learning journey, consolidate key concepts, and prepare you to apply your new skills confidently within your team. We’ll revisit the course highlights, address any remaining questions, and provide guidance on the next steps to continue your growth as a Scrum Master.
  • Passing score: 85%
  • Time limit: 60 minutes
  • Number of Questions: 80
  • Format: Multiple Choice, Multiple Answer, True/False
  • Language:
  • Free Credly digital credential included
  • Practice assignmentScrum Open
  • Passwords have no expiration date, but are valid for one attempt only
  • Lifetime certification - no annual renewal fee required

Catchup & After

Two weeks after completion, participants are invited to join a follow-up catch-up session designed to address any remaining questions, ideas, or challenges that have emerged since the training. This session provides an opportunity to reflect on your experiences applying the concepts learned in the course, share insights, and receive additional support.

* Assignments are part of our Immersive Training Programs, encouraging participants to apply their learning practically between sessions for a more hands-on experience.

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