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Professional Scrum with User Experience (PSU) with Certification

Learn to integrate modern UX practices into Scrum, enhance team collaboration, and manage user-centric work, with certification included for experienced Scrum professionals.

Advanced Scrum.org Traditional (Full Day) · Traditional (Half Day) · Immersive

What changes for your team

  • Build products users actually want
  • Stop discovery and delivery fighting each other
  • Prove modern Scrum product capability

Immersive training pays back differently to a two-day course. Sessions spread across several weeks mean each idea is applied in your real work before the next one lands — so capability builds instead of fading under a backlog. Why immersive produces better returns →  ·  Other formats available in the panel above.

Professional Scrum with User Experience (PSU) with Certification

Course Code: PSU

Overview

A hands-on course for experienced Scrum practitioners to integrate modern User Experience (UX) practices into Scrum, enabling effective collaboration within cross-functional teams and enhancing value delivery.

Target Audience

  • Product Owners
  • Product Managers
  • Scrum Masters
  • Lean Agile Practitioners
  • Teams
  • UX Professionals seeking to work effectively in Scrum

Learning Outcomes

  • Understand how Scrum with UX enhances continuous learning
  • Frame work as problems to solve
  • Focus on outcomes over outputs
  • Manage UX work within Scrum
  • Emphasize user-centric approaches
  • Apply experimentation and hypothesis testing
  • Integrate product discovery and delivery within Sprints
  • Employ UX techniques within Scrum Teams
  • Support UX practices as a Scrum Team member
  • Incorporate UX work into the Product Backlog
  • Design low-cost, low-risk experiments

Course Topics

  • Integrating UX with Scrum
  • Lean UX concepts in Scrum Teams
  • Product discovery techniques
  • Managing discovery and delivery work
  • Cross-functional team collaboration
  • Experimentation and validation
  • Visualizing and managing UX work in the Product Backlog

Certification

  • Includes a complimentary attempt at the Professional Scrum with UX I (PSU I) certification exam

Frequently Asked Questions

Professional Scrum with User Experience (PSU) is for experienced Scrum professionals—especially Product Owners, Scrum Masters, and UX practitioners—who need to integrate modern UX into Scrum teams. It’s not intended for those completely new to Scrum or anyone looking for basic UX training outside an agile context.

PSU is designed for people with experience working in Scrum—especially those already acting as Product Owners, Scrum Masters, or practicing UX within agile teams. It does not teach Scrum from scratch.

The course includes a complimentary attempt at the Professional Scrum with User Experience I certification (PSU I) exam. If you take the assessment within 14 days and don’t achieve at least 85%, you’ll get one free retake.

PSU typically runs over two consecutive days for in-person classes, or shorter sessions spread across multiple days for virtual delivery. Both in-person and live remote formats are offered depending on the provider.

PSU builds on knowledge you may have gained from PSPO-A or PSK by focusing specifically on integrating UX practices into Scrum. It’s not a parallel or alternative; it’s an advanced step for those wanting user-centric design within agile teams.

Syllabus

Here is exactly what your team will cover, and how we deliver it. Browse the syllabus below, then choose the format that fits how your people learn and how fast you need results:

Every format delivers practical skills your team can apply immediately—through incremental learning, outcome-based assignments, and facilitated reflections that connect the material to your real challenges and keep capability improving long after the session ends.

Before You Start

Complete the pre-work below before your first session so you arrive ready to participate.

Lean UX and Scrum Foundations

Session 1 120+
Introduction to integrating UX practices with Scrum framework and understanding the empirical foundations.

Understanding Users and Outcomes

Session 2 120+
Focus on user-centered design and outcome-driven development within Scrum teams.

Product Discovery and Metrics

Session 3 120+
Learn how to implement product discovery techniques and measure success using frameworks.

Agile UX Research and Investigations

Session 4 120+
Adapting UX research methods for agile environments and sprint-based work.

Solutions and Hypothesis-Driven Development

Session 5 120+
Learn to frame work as hypotheses and implement hypothesis-driven development in Scrum.

Design Maturity and Team Development

Session 6 120+
Building design maturity within development teams and fostering UX capabilities.

Learning and Experimentation

Session 7 120+
Implementing continuous learning and experimentation practices within Scrum teams.

PSU Wrap-up and Integration

Session 8 120+
Consolidating learning and planning implementation of UX practices in your Scrum environment.

Catchup & After

Two weeks after completion, participants are invited to join a follow-up catch-up session designed to address any remaining questions, ideas, or challenges that have emerged since the training. This session provides an opportunity to reflect on your experiences applying the concepts learned in the course, share insights, and receive additional support.

* Assignments are part of our Immersive Training Programs, encouraging participants to apply their learning practically between sessions for a more hands-on experience.

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